When I try to reach my magento website by filling in the domain name plus top level domain in the url bar it only takes 30 seconds at least to load. Example: webshopA.com

When I try the same but with the www. subdomain then the waiting time is less than 1 second. Example: www.webshopA.com

How is this possible? What can I do speed it up?

  • Are both domains pointing at the server, and are they both configured correctly? I'd expect not, however, if they are, then I would suggest adding into your virtual host configuration a redirect from one to the other. Commented May 25, 2015 at 15:11

1 Answer 1


Just a guess: You try to reach a domain which exists but doesn't answer. So you are running in a 30second timeout, then your browser just tries with www.

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