Customer can leave review (name, comment) but the rating (which can mark 1 ~ 5 star) is not showing on review block at the product page

Mage_Rating is enable on System - Advanced

What should I check more to enable the ratings to be seen on the frontend product page?

  • Did you checked whether the rating is enabled in your store. Go to catalog -> reviews and ratings - > Manage ratings select any of the predefined ratings and check whether its selected for your store. Commented May 13, 2015 at 4:34

2 Answers 2


Go to catalog -> reviews and ratings - > Customer Reviews->pending reviews and make status to approved.Now you can see all reviews on product page.

  • 2
    I mean Customer can leave review but can not mark the rating ( 1 ~ 5 star ) when leave since it's not show on front-end, pending and approve works well
    – Yohan
    Commented May 13, 2015 at 6:07
  • 7
    Hi,Go to catalog -> reviews and ratings - > Manage ratings, You willl find here Price ,Quality and Value, NOw click on price,you will see here option Rating Visibility->Visible in and select default store View and now save rating.Now for same for quality and value.Hope This will help
    – akgola
    Commented May 13, 2015 at 6:29
  • If we are using new theme how can i add the rating code to product view.phtml?
    – Mujahidh
    Commented Apr 25, 2016 at 6:16

For Magento 2 & upper version follow the below guidelines

  • Go to Admin panel >> Marketing >> Reviews
  • To edit the comments & customer reviews listed there click edit
  • In the status make it approved from pending

Your Ratings & reviews are going to be displayed on the product page

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