4

Customer can leave review (name, comment) but the rating (which can mark 1 ~ 5 star) is not showing on review block at the product page

Mage_Rating is enable on System - Advanced

What should I check more to enable the ratings to be seen on the frontend product page?

  • Did you checked whether the rating is enabled in your store. Go to catalog -> reviews and ratings - > Manage ratings select any of the predefined ratings and check whether its selected for your store. – Shyam Krishna Sreekumar May 13 '15 at 4:34
7

Go to catalog -> reviews and ratings - > Customer Reviews->pending reviews and make status to approved.Now you can see all reviews on product page.

  • 2
    I mean Customer can leave review but can not mark the rating ( 1 ~ 5 star ) when leave since it's not show on front-end, pending and approve works well – Moon May 13 '15 at 6:07
  • 7
    Hi,Go to catalog -> reviews and ratings - > Manage ratings, You willl find here Price ,Quality and Value, NOw click on price,you will see here option Rating Visibility->Visible in and select default store View and now save rating.Now for same for quality and value.Hope This will help – akgola May 13 '15 at 6:29
  • If we are using new theme how can i add the rating code to product view.phtml? – Mujahidh Apr 25 '16 at 6:16
1

For Magento 2 & upper version follow the below guidelines

  • Go to Admin panel >> Marketing >> Reviews
  • To edit the comments & customer reviews listed there click edit
  • In the status make it approved from pending

Your Ratings & reviews are going to be displayed on the product page

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.