3

I have tested with IE, Chrome, and Firefox for FedEx shipping methods stability issue. In all three browsers we found that during onepage checkout, not all 4 shipping methods we have are listed on the page. Sometimes there are only 2 or 3 methods available, and occasionally it shows no shipping methods and the checkout process got stuck. i would like to troubleshoot this issue to make sure all four shipping methods

how can i fix it

  • Are you using the default theme? – brentwpeterson May 1 '15 at 13:14
  • no custom theme – mcoder May 1 '15 at 13:38
  • 1
    So the first thing is to switch to the default theme and see if it still does the same thing – brentwpeterson May 1 '15 at 14:14