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I have tested with IE, Chrome, and Firefox for FedEx shipping methods stability issue. In all three browsers we found that during onepage checkout, not all 4 shipping methods we have are listed on the page. Sometimes there are only 2 or 3 methods available, and occasionally it shows no shipping methods and the checkout process got stuck. i would like to troubleshoot this issue to make sure all four shipping methods

how can i fix it

closed as off-topic by brentwpeterson, Amit Bera, liyakat, 7ochem, David Manners May 1 '15 at 15:01

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions describing a problem that can't be reproduced OR seemingly went away on its own (or went away when a typo was fixed) are off-topic as they are unlikely to help future readers." – brentwpeterson, Amit Bera, liyakat, 7ochem, David Manners
If this question can be reworded to fit the rules in the help center, please edit the question.

  • Are you using the default theme? – brentwpeterson May 1 '15 at 13:14
  • no custom theme – mcoder May 1 '15 at 13:38
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    So the first thing is to switch to the default theme and see if it still does the same thing – brentwpeterson May 1 '15 at 14:14