The cron tasks heartbeat doesn't appear to be active in my Magento. I'm not sure why this is, I use Plesk to control the server side of things and I've set the following scheduled task (with domain settings/scheduled tasks) in attempt to force the heartbeat. However, it doesn't seem to work. I'd really appreciate any assistance you can give.

Here's the setup:

Minute: */10 Hour: * Day of Month: * Month: * Day of Week * Command: wget http://www.mydomainhere.co.uk/cron.php

Cron (Scheduled tasks) in Magento admin has the following info (I haven't updated any of this): Generate schedule every: 15 Schedule Ahead for: 1 Missed if not run within: 60 History clean up after: 120 Success history lifetime: 60 Failure history lifetime: 600 Mark jobs failed after: 120 Heartbeat task schedule: */5 * * * *

Any ideas?

Thanks very much.

1 Answer 1


Try this command:

wget -O /dev/null http://www.domain.com/cron.php

For debug purposes you can set every 3-4 minutes instead of every 10 minutes. If everything is working properly - in your database in table cron_schedule you will see cron tasks. If this table is clean - something went wrong.


Don't be afraid, your cron runs like clockwork. In your table you see, that cron started successfully and completed successfully.

You got an error "Last heartbeat older than x minutes". In my opinion its very specific issue and related to some 3rd party extension. Try to search on your host this phrase. For example using SSH:

grep -rni 'Last heartbeat older than'

And upload full text of this method in your post.

  • Hi thanks for the quick response, what does the /dev/null addition do? The e-mail task appears to have scheduled after doing this but hasn't completed yet. So I will update again soon. Thanks again. Commented Apr 25, 2015 at 8:00
  • I'm still receiving the message 'heartbeat is older than one hour' despite this change. However, according to the scheduled tasks in Magento the tasks are being successfully executed. Commented Apr 25, 2015 at 10:25
  • Could you show one or several rows from your cron_schedule table. Also tell us your local time, server time (write in console date) and mysql server time (execute query SELECT now(); )
    – zhartaunik
    Commented Apr 25, 2015 at 10:38
  • Thanks for coming back to me. Local time is GMT (London) currently 17:06. Server time is 17:06. MySQL server time is 18:06. Image of rows here - s9.postimg.org/ep23e0jnz/mysqlrows.png Commented Apr 25, 2015 at 16:06
  • Sorry, read once again the topic. Try this: stackoverflow.com/questions/930900/…
    – zhartaunik
    Commented Apr 25, 2015 at 16:18

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