We like to take phone orders using the admin interface.
Unfortunately it can be a real pain because we have to re-enter the credit card information everytime the customer decides to change the order. This happens frequently with phone sales.
Ideally, we would like to enter the payment information once, and only once, for an order. Then, if the customer wants something different or changes their mind, we can just recalculate the total without re-entering the credit card.
The particular credit card gateway extension we are using says "that is just how Magento works" but the usability is terrible, and results in a poor customer experience.
Anyone figure out how to enter the credit card information only once for an order and be able to continue to