I was notified by one of my customer that he was unable to download the file that he bought recently. Whenever he clicks the link, website gives this error message-"An error occurred while getting the requested content. Please contact the store owner."
I tried checking this and found that he's true! I'm not able to figure out the exact reason for this. I believe the ',' and '/' at the end of download link are responsible for this error. This is link address of the downloadable file that I'm getting in front end, as a buyer.
PS: I'm not a technical guy so any sort of detailed help will be greatly appreciated.