There is a lot written about this kind of issues. but all do not seem to be the same as what we are experiencing.

We have a big portion of products (so not all) that has product images not shown in the category list.phtml but are shown at the view.phtml (product detail page).

This is what we tried already

  • Changed from normal to flat catalogue
  • Reindex
  • Check to be sure the correct storeview has a default image selected
  • Chmod -R 777 Media/Catalog
  • Removed image cache to let it regenerate
  • Changed the code in the backend from small_image to image
  • Removed ->resize(135) to show original image
  • Checked error and access log for error or notices related to this
  • Removed .htaccess from media folder

Nothing seem to help what to try next?

  • 5
    May be a stupid question, but you do not state you tried it: what happens if you grab the image url from the image src, and try and load in in browser direct? If you look in the file system, does the path/file actually exist, and have the right perms? Compared to the url for the image that works in view, what is different in the two url's?
    – ProxiBlue
    Mar 25, 2015 at 22:29
  • 2
    Have you assign the image for small, base and thumbnail ? Mar 26, 2015 at 0:16
  • @ProxiBlue When i do that, i just gives me the placeholder.png url right away.. but the image should exist since the detail page is working fine. Mar 26, 2015 at 10:28
  • @MeenakshiSundaramR Yes i did Mar 26, 2015 at 10:28
  • 'but the image should exist since the detail page is working fine' - not true - different sized images, thus different cache locations. Did you look on file system if file exists, and is the url path for both the same?
    – ProxiBlue
    Mar 26, 2015 at 12:54

1 Answer 1


Appreciate this is a few months old but stumbled across the post whilst trying to search for the answer for my own site (the exact problem I had) and after struggling through a few more complex options a simple 'Flush Catalog Images Cache' within 'System > Cache Management worked to get the images back and working.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.