after customer's order is cancelled. site owner have to refund the money to customer.

is there any method in magento admin panel or through any extension , site owner

can refund the money to customer through online in magento site.

please help me to find solution.

thanks in advance.

1 Answer 1

  1. From the invoice you want to Refund, click the Credit Memo button.
  2. Specify the Qty to Refund and then click the Update Qty's button.
  3. Create credit memo
  4. You should then see the refund button. enter image description here
  • 2
    This is of course highly dependent on the payment extension used, and that it implements on-line refunds. If it does not, the refund will only be off-line, and you'd need to refund via the payment gateway interface
    – ProxiBlue
    Feb 18, 2015 at 6:12
  • 1
    That is correct. Feb 18, 2015 at 6:16
  • 1
    In that case you will need an extension that adds that functionality. Something like magentocommerce.com/magento-connect/… Feb 18, 2015 at 7:00
  • 1
    @user9434334345 - your comment does not (at all) match the question. please update the question accordingly.
    – ProxiBlue
    Feb 18, 2015 at 8:11
  • 1
    Anyone help me how can i give amount return to customer magento account, not refund via Bank account.
    – user51361
    May 27, 2017 at 5:41

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.