I have a problem with the orders with PayPal payment gateway. When order is made, the customer didn't receive any email for "New Order" placed.

I have established a sandbox for my PayPal and changed the IPN settings in my PayPal account, but nothing seems to make this work. I am working on Magento and I have setup multi shop magento system.

Please provide me solution of this problem if anyone have solution

  • got the same issue. any ideas? thanks!
    – user3271
    Commented Sep 17, 2013 at 19:58

2 Answers 2


Try this: Under System->Configuration->Payment Methods->PayPal Payments Standard->Advanced Setting turn "Enable SSL verification" to No and save. Everything should now work as expected.


You need to set Payment Action as sale so that paypal will process order and send ipn request automatically.Checkout this article for more details

  • Rohit S, thx for your response. Payment Action is set to "Sale" and "Order Item Status to enable Downloads" to "Invoiced".
    – knospe
    Commented Feb 7, 2013 at 9:22
  • Did it solve the problem
    – Rohit S
    Commented Feb 7, 2013 at 9:34
  • Unfortunately not:|
    – knospe
    Commented Feb 7, 2013 at 9:36
  • I suggest you to enable paypal logs (System->configuration->paypal->Website Payments Standard settings->Debug->yes) and check if any error messages are logged.
    – Rohit S
    Commented Feb 7, 2013 at 9:51
  • In my payment_paypal_standard.log I only get Array with the parameters of the request. And there everything seems to be ok. No errors.
    – knospe
    Commented Feb 7, 2013 at 10:45

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