I have stuck creating credit memo in magento.
Assumption : I want to refund $10 to Customer ( Refund Offline = $10).
1) Actually I have Placed an Order with One Item 1005 (Price 1000 + 5 Tax & Handling).
2) Created Invoice for this Order.
3) I was fallow the below steps to Creating Credit Memo
I) I have put the 0 to Qty to Refund and hit the Update Qty's button.
II) And entered $990 on Adjustment Fee
III) Again put the 1 to Qty to Refund and hit the Update Qty's button,
IV) Now Grand Total is $10
4) Finally I hit the Refund Offline button.
Here the Refund Amount is $10 right?
But it is refunding $1000.
Is it my procedure is right or I went wrong?
if it is wrong How can I do this through Offline?
Thanks.