Where is the code that sends an email when an account is being activated in the backend?

Question

I'm working on shop where the customers will be imported by CSV, new customers will have NO password (password_hash = "").

The administrator will have to activate the new customers using the backend.

If a customer becomes activated, a random password should be generated and it should be included in the mail.

What I need to know is just where I find the code where the email will be sent. The code of the email template is "customer_create_account_email_template".

It's not the sendNewAccountEmail() method in app/code/core/Customer/Model/Customer.php and it's not either successProcessRegistration() in app/code/core/Customer/controllers/AccountController.php.

Answer 1

You didn't specify a Magento version so I'll explain it based on the current version CE 1.9.1.0. If you are sure that sendNewAccountEmail() isn't used I'd suggest you have a look at sendPasswordReminderEmail() in app/code/core/Mage/Customer/Model/Customer.php.

Here is an explanation:

• When you submit the customer submit form, the method Mage_Adminhtml_CustomerController::saveAction() is triggered.

• The password and e-mail logic starts in the code block around line 305:

  $isNewCustomer = $customer->isObjectNew();
  try {
      $sendPassToEmail = false;
      // Force new customer confirmation
      if ($isNewCustomer) {
          $customer->setPassword($data['account']['password']);
          $customer->setForceConfirmed(true);
          if ($customer->getPassword() == 'auto') {
              $sendPassToEmail = true;
              $customer->setPassword($customer->generatePassword());
          }
      }
      Mage::dispatchEvent('adminhtml_customer_prepare_save', array(
          'customer'  => $customer,
          'request'   => $this->getRequest()
      ));
  
      $customer->save();
      // ...
  } // ...
  

  Here, the password for a new customer would be generated.

• Next, the mails are sent:

  // Send welcome email
  if ($customer->getWebsiteId() && (isset($data['account']['sendemail']) || $sendPassToEmail)) {
      $storeId = $customer->getSendemailStoreId();
      if ($isNewCustomer) {
          $customer->sendNewAccountEmail('registered', '', $storeId);
      } elseif ((!$customer->getConfirmation())) {
          // Confirm not confirmed customer
          $customer->sendNewAccountEmail('confirmed', '', $storeId);
      }
  }
  if (!empty($data['account']['new_password'])) {
      $newPassword = $data['account']['new_password'];
      if ($newPassword == 'auto') {
          $newPassword = $customer->generatePassword();
      }
      $customer->changePassword($newPassword);
      $customer->sendPasswordReminderEmail();
  }
  

  Normally, the mail template customer_create_account_email_template is used when a new user registered and confirmation is not required (i.e. $customer->sendNewAccountEmail('registered', '', $storeId); in the snippet above).

  As you imported the customer before and just re-save it with a auto-generated password, the second part of the code should apply and the mail should be sent here:

  $customer->changePassword($newPassword);
  $customer->sendPasswordReminderEmail();
  

  This method sendPasswordReminderEmail() which can be found in app/code/core/Mage/Customer/Model/Customer.php uses the mail template configured as the "Remind E-Mail Template".