I've just uploaded the Magento files to my server and just gave the proper permissions to folders... but I'm getting an error before the install. I know that I have to look for the error at the report folder that it's inside var folder, but it isn't even created.

2 Answers 2


Uncomment ini_set("display_errors",1); inside your index.php file and try again. It will give you the php error if there is one.

  • I've uncommented but still showing me the error log number.
    – Marco
    Feb 6, 2015 at 0:00
  • Run the Magento Compatibility Checker to ensure that you have everything needed to use Magento on your server. magentocommerce.com/knowledge-base/entry/… Feb 6, 2015 at 1:12
  • The free web server that I was using that has many issues... I gave up and tried a VirtualBox installation... it worked
    – Marco
    Mar 13, 2015 at 17:56

I am not sure why your reports aren't being written without knowing more about your environment, but you could try using developer mode so that the errors are printed to the screen.

You need to call Mage::setIsDeveloperMode(true); in your index.php file to do this you could either set $_SERVER['MAGE_IS_DEVELOPER_MODE'] in your server environment or simply uncomment the check:

//if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {

also display the errors by using ini_set('display_errors', 1);

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