Please excuse my English. I'm an IT student and now I'm practising with magento.

When i try to change the design System/General/Design, i get an error.

Exception printing is disabled by default for security reasons. Error log record number: 1068330729847

I also get a error when a reach the CMS/Page option

Exception printing is disabled by default for security reasons. Error log record number: 227607087873

i already tried to change the null to tmp in the File.php file and I also created a new folder in the root map.

Can you help me out please

  • Hi, Welcome to stackMagento. In order to get more help from this community, please add the log errors that you have got. You can find them at var/report/<log_record_number> Commented Jan 30, 2015 at 1:10
  • Thank you, this is just a part of it. Ha:5:{i:0;s:29:"cache_dir must be a directory";i:1;s:4326:"#0 /public/sites/www.beautyenhaargeheimen.com/lib/Zend/Cache/Backend/File.php(154): Zend_Cache::throwException('cache_dir must ...') #1 /public/sites/www.beautyenhaargeheimen.com/lib/Zend/Cache/Backend/File.php(121): Zend_Cache_Backend_File->setCacheDir('temp/') #2 /public/sites/www.beautyenhaargeheimen.com/lib/Zend/Cache.php(153): Zend_Cache_Backend_File->__construct(Array) Commented Jan 30, 2015 at 1:50

2 Answers 2


Ivan Djakie,Issue was tmp folder is not created.Magento use Zend Framework and it Cache system. For zend frmaework there need a tmp folder in magento dir in where magento is save Zend Cache. So you need to create a folder whose name is tmp


I am assuming that the title of this question is the error that is being reported within the report log file var/report/1068330729847 if this is not the case please post the output from one of the log files here.

Based on my assumption it sounds like your installation of Magento does not have a folder for cache. Magento wiki provides information on configuring the permissions but ensure you have a folder within your project root for var and within there are folder for cache these should be read and writable by your webserver but again the documentation will provide the recommended folder permissions.

  • thank you for your quick respons. now i get the 403 error message Commented Jan 30, 2015 at 1:49

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