I am working on a magento store which is installed on AWS EC2. I have setup Amazon SES to handle email and I installed the extension aschroder SMTP which supports Amazon SES. Using this system I am able to successfully send out the test email using the SMTP extension connected to my SES account. When I place a test order I am able to add a comment which immediately sends the comment email out to the customer. But the customer never receives the order emails. Even if I manually click the Send Email button on the order it never arrives.
I have searched the internet for days looking for solutions. I have made sure my SES account is no longer in sandbox mode, checked to ensure all of my cron tasks are working correctly. This has me stumped. Any help would be greatly appreciated.