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I was uploading some images from the magento backend, after so time, i got this error on my product tab.

Please help,

There has been an error processing your request Image file was not found.

Trace:
#0 /home/camerala/public_html/app/code/core/Mage/Catalog/Helper/Image.php(163): Mage_Catalog_Model_Product_Image->setBaseFile('/s/c/screen_pro...')
#1 /home/camerala/public_html/app/design/adminhtml/default/default/template/aw_admingridimages/image.phtml(31): Mage_Catalog_Helper_Image->init(Object(Mage_Catalog_Model_Product), 'small_image')
#2 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/camerala/...')
#3 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#4 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#5 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#6 /home/camerala/public_html/app/code/local/AW/Admingridimages/Block/Renderer/Image.php(44): Mage_Core_Block_Abstract->toHtml()
#7 /home/camerala/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column.php(128): AW_Admingridimages_Block_Renderer_Image->render(Object(Mage_Catalog_Model_Product))
#8 /home/camerala/public_html/app/design/adminhtml/default/default/template/widget/grid.phtml(161): Mage_Adminhtml_Block_Widget_Grid_Column->getRowField(Object(Mage_Catalog_Model_Product))
#9 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/camerala/...')
#10 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#11 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#12 /home/camerala/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#13 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Adminhtml_Block_Template->_toHtml()
#14 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#15 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('grid', true)
#16 /home/camerala/public_html/app/code/core/Mage/Adminhtml/Block/Catalog/Product.php(79): Mage_Core_Block_Abstract->getChildHtml('grid')
#17 /home/camerala/public_html/app/design/adminhtml/default/default/template/catalog/product.phtml(46): Mage_Adminhtml_Block_Catalog_Product->getGridHtml()
#18 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/camerala/...')
#19 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#20 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#21 /home/camerala/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#22 /home/camerala/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Container.php(308): Mage_Adminhtml_Block_Template->_toHtml()
#23 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Adminhtml_Block_Widget_Container->_toHtml()
#24 /home/camerala/public_html/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#25 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Text_List->_toHtml()
#26 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#27 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('content', true)
#28 /home/camerala/public_html/app/design/adminhtml/default/default/template/page.phtml(74): Mage_Core_Block_Abstract->getChildHtml('content')
#29 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/camerala/...')
#30 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#31 /home/camerala/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#32 /home/camerala/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#33 /home/camerala/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Adminhtml_Block_Template->_toHtml()
#34 /home/camerala/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#35 /home/camerala/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#36 /home/camerala/public_html/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php(180): Mage_Core_Controller_Varien_Action->renderLayout()
#37 /home/camerala/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Catalog_ProductController->indexAction()
#38 /home/camerala/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('index')
#39 /home/camerala/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#40 /home/camerala/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#41 /home/camerala/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#42 /home/camerala/public_html/index.php(95): Mage::run('', 'store')
  • please check tab code and update that code so we can help you – Keyul Shah Dec 18 '14 at 12:41
  • just check image file in media/catalog/product/s/c/ exist or not. – Manikandan Arunachalam Dec 18 '14 at 15:27
  • I'm getting the same error, while the file and catalog do exist and are writable by Apache user. What else could this be? – Victor Sergienko Jun 25 '15 at 11:10
1

Check file permission for your media/catalog/product if it is writable then check whether your image exist or not.

From your details, its seems that the image is not exist in the directory or it cannot get image from the directory media/catalog/product/s/c/.

  • I'm getting the same error, while the file does exist and is writable by Apache user. What else could this be? – Victor Sergienko Jun 25 '15 at 11:09
  • 1
    if it is there, then access it through url ..so you can confirm whether it is accessible or not.then let us know. – Manikandan Arunachalam Jun 25 '15 at 11:48
  • Yes, it's available via direct URL like myshop/media/catalog/product/m/o/bogus.jpg. It's quite big, though - 1.3M. – Victor Sergienko Jun 25 '15 at 15:49
  • how it is possible?, that bogus.jpg image should be exist in "myshop/media/catalog/product/b/o/bogus.jpg".Magento stores product images as the first two character as its parent directory . – Manikandan Arunachalam Jun 26 '15 at 6:17
  • I didn't know that and I scrambled the name. Sorry for confusion. "mo" are the real first letters. – Victor Sergienko Jun 26 '15 at 9:03
1

I figure it out, This order contains a product which no longer exists in database. Error "Image file was not found" resolved after adding image place holder under:

System -> Configuration -> Catalog -> Product Image Placeholders and upload Base, Small image and Thumbnail

Once uploaded, view back your order. The product which no longer exists will have this placeholder image.

I hope this will help someone for same issue. :-)

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