I was wondering if anyone has come up with a way to collect the telephone number of customers that are checking out with PayPal.
If my customer checks out on my website using their credit card number through Authorize.net, they provide their shipping information & contact information to the MagentoCE platform...
However when they use PayPal Express, they also provide the shipping information & contact information to PayPal, however PAYPAL does NOT send back the PHONE Number that the customer enters even though it is a required field. I have phoned PayPal on this, and multiple agents report that the system collects the number, but does not send it to the merchants for privacy reasons.
Unfortunately, we require the phone number of our clients to arrange shipping & other matters, as our products are very large...
Any ideas as to how I would force customers to provide this information to us as well?