Currently i just upgrade to magento 1.9.1 and using the guide from


i have upload 2 png file namely Black and White to [your Magento install dir]/media/wysiwyg/swatches.

But under my webpage, it is still showing me a dropdown box instead of swatches? Is it because of the theme that i use which is not compatible to magento 1.9.1 swatches ?

Under my configurable products, the image i have also label to White and Black. What can be wrong.

Many Thanks

1 Answer 1


Try to refresh the Swatch Images Cache. It's a new button under System > Cache Management. Also use lowercase only for swatch image file names, like white.png and black.png

I have also found that swatches only work under the RWD package and not the DEFAULT package which comes with Magento. So if you are using a custom theme, it is very likely that the swatches don't work out of the box. Contact your theme developer to update the theme and integrate swatches.

You could run a test by switching to the RWD package temporarily, to check if swatches then work.

  • I see. Maybe it only applicable for RWD theme like what you suggested. My theme that i am using is a free theme, i doubt they will support =( Commented Dec 1, 2014 at 6:49
  • 1
    @KelvinLowKokHoe I got the swatches working for the DEFAULT package. You can find a write-up on how I did this via this link. Maybe this will work for your theme too
    – MatthijsIJ
    Commented Dec 1, 2014 at 10:38

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