It looks as though tier-pricing, if set for a product, does not get applied when ordering in the backend, only on the frontend? It means that at present, the sales team has to manually input the price on the backend when taking an order to apply the correct discount based on tier pricing. This is for configurable products that show on the front end, but they choose a simple product (option) (e.g. flavour) when buying it.
The tier price is currently set for the configurable product only.
Anybody come across this issue and the best way around it?