Running Magento, brand new install with just a few plugins on it. When a downloadable product is purchased on our website, the admin order screen under "Items Ordered" is completely blank. The order is also stuck in "processed", we cannot complete it. Clicking "invoice" just shows a blank invoice screen.

Admin Order Screen

After hitting invoice

  • Bump? Not even sure if that works on stack exchange. I'm clueless on how to fix this, searches come up with nothing
    – jron
    Nov 21, 2014 at 17:56
  • Did you check your pages HTML sourcecode and the system and error log for any error-messages? Jan 8, 2015 at 20:25
  • I'll complete this out, it ended up being a bug caused from another extensions. Once I removed it, everything was fine.
    – jron
    Jan 8, 2015 at 23:39

1 Answer 1


Ended up being a problem with an extension that I removed


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