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On my site(it is live now), my product image size i specified was 255px x 344px. But the customers uploaded images of size 1024px x 683px. So the images look very bad now. how can i re size the images without affecting its clarity?

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Magento keepAspectRatio(bool), keepFrame(bool) and resize(width,height) will solve image sizing related problems for any image.

In your theme/template/catalog/product/view/media.phtml find the related code to show images and add this code.

->keepFrame(true)->resize(255,344)->keepAspectRatio(true);

Hope it solves your problem.

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