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i am upload a csv file that contain products and its image . when i read the documentation they says that you need to place images in intall_directory/media/import/file_name.jpg

I do the same thing also give right to folder but when i import it says Image does not exist.

sku,name,description,price,_store,status,visibility,thumbnail,image,_category,type,_product_websites,short_description,weight,tax_class_id,attribute_set
testnew121_prrrrrrodusssct121hissam bbb,This Is test New Producssst1 hissam,Description of New Product1,18.45,default,1,4,platon_photographer-president-mahmoud-ahmadinejad-portrait_1.jpeg,platon_photographer-president-mahmoud-ahmadinejad-portrait_1.jpeg,Closeouts,simple,base,short_description,5,4,Default
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  • please add your sample CSV.
    – Sandesh
    Commented Oct 29, 2014 at 8:43
  • updated my question please check it Commented Oct 29, 2014 at 8:45
  • Have a look at integer-net.com/2012/04/04/…, section "Product Images". Perhaps this will help. Commented Oct 29, 2014 at 9:16
  • did you check file permission is 775? also try with small_image field
    – Sandesh
    Commented Oct 29, 2014 at 9:35

2 Answers 2

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Please Follow Below steps for import Products :

  1. create folder in Root/media/import/ and place all images in import folder.

  2. Set permission to 777

  3. Add only /imagename.extesnion in csv file not full path

  4. then import.

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Kindly add the / (slash) before image name.

sku,name,description,price,_store,status,visibility,thumbnail,image,_category,type,_product_websites,short_description,weight,tax_class_id,attribute_set
testnew121_prrrrrrodusssct121hissam bbb,This Is test New Producssst1 hissam,Description of New Product1,18.45,default,1,4,/platon_photographer-president-mahmoud-ahmadinejad-portrait_1.jpeg,/platon_photographer-president-mahmoud-ahmadinejad-portrait_1.jpeg,Closeouts,simple,base,short_description,5,4,Default

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