My question is, if a credit card payment fails with Authorize.net (for instance)... does it not show in the dashboard under Sales > Orders because it failed? In other words, does the orders section only show orders that were authorized and/or captured successfully?
With my old cart, the orders list would show all orders including orders that failed. I could then access the order in the dashboard and see why it failed (address bad, zip bad, etc).
I noticed today that my admin only shows orders that are good. I would like to see failed attempts, to possibly safe sales.
Unless Magento puts these details somewhere else?