Well, I tested my checkout on a Windows machine that has Kaspersky antivírus active, and got a redirect to the shopping cart on order completion.

http://forum.kaspersky.com/lofiversion/index.php/t304311.html also has this problem, a false positive.

Anyone fancy why in the source it triggers that event in Kaspersky ?

Denied: http://magento9.mydomain.com.br/checkout/onepage/saveShippingMethod/ (análise usando o banco de dados de URLs de phishing) http://magento9.mydomain.com.br/checkout/onepage/saveShippingMethod/ 20/10/2014 17:03:02

I am looking on how to submit that to kaspersky, just posted to raise awareness.

2 Answers 2


I contacted Kaspersky and the issue was resolved. It was not a problem with Magento, just the URL of my domain was blacklisted.

  • Hi, i just want to know, how much time does they take to answer you? Apr 27, 2017 at 22:31
  • [email protected] Send e-mail with your report to this address, they reply quickly.
    – Niloct
    Apr 28, 2017 at 0:08

You need to submit the link via VirusDesk and scan it. Assuming the scan says the link is blacklisted, you're supposed to click a button saying the scan is wrong.

Unfortunately for me, the online scan says the link is safe. I don't want to click the button to say that I disagree with this. My Kaspersky is up to date.

I had to use the livechat and was told to contact customerservicesolution at kaspersky.com

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