I am having the same problem with the error message "cannot initialize the index processor", however that is the only error message I have. I read some of the answers I do not have very big descriptions for my products, and I only added maybe 5 more attributes to the default set so I do not think that would be too many. I tried some of the suggestions I have read here, removing files from var/locks but have not been able to fix this problem. My main question is does this error message affect my website in a bad way or what happens if I just leave it and do nothing?

I am not a programmer so simple answers would help most.

Thank you to all.


Run the reindex via command line, you'll get a verbose error message.

php shell/indexer.php --reindex ...

Replace ... with the index name as necessary, you can get a list of the indexes by running,

php shell/indexer.php --info
  • Thank you for the solution, however since I am not a programmer, I do not know where or how to run a "reindex" via a command line. Can you tell me in detail? – sssteven Oct 22 '14 at 19:32
  • I gave you the exact instructions on how to reindex via command line. If you aren't familiar, its best asking your developer or hosting provider to do it for you. – Ben Lessani - Sonassi Oct 22 '14 at 21:48

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