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Facing a strange issue: Whenever client "duplicates" a product from Admin, then the URL Rewrite of the new product doesn't get updated in the Rewrites table, even if client gives a different URL-Key everytime or doesn't give any URL-Key to newly duplicated products.

As a result the newly created products(with "Duplicate" button) have URLs redirecting to either 404 page or original products(from which they're cloned) or some other product randomly.

Can anyone guide me on this, as to what causes this issue & how to resolve?

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  • First thing to check is if the MVC url works. This is the catalog/product/view/id/xxx url. If it does not, the root cause is not with rewrites, but the rewrites is a symptom.
    – user4351
    May 8, 2015 at 18:09

2 Answers 2

Reset to default
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By default, duplicated products are set to disabled. You deliberately need to enable the product (regardless of the status of the product you cloned).

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  • Client knows that only enabled products are visible & accessible on website, he enabled those cloned products, but still url-rewrite not working (404 or wrong url redirection).
    – Vivek
    Oct 11, 2014 at 5:28
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    Do they have an inventory and set to in stock? That is another one that usually catches people out.
    – Francis
    Mar 17, 2015 at 11:54
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Try to reindex catalog_url_rewrite.

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