2

I am experiencing a strange glitch with low value products. If the difference between the price and the special price is below £35, the special price is showing as £0. If I change the price to more than £35 difference everything resorts to normal. I've uploaded via magmi and via the magento product backend but the issue occurs either way, which makes me think something has gone awry with a config setting somewhere. Anyone ever had any experience of this or have any idea what might be causing it?

2

Not something I've ever experienced. Best check all your pricing/promotional rules. Perhaps you have an old rule that has been removed, but the reapply of promotional rules needs to be run to resolve.

I have in some cases seen hosting environments so improperly set up that InnoDB was disabled on the MySQL server, leaving every table set to MyISAM - and thus promotional rules were catastrophically broken because the foreign key relationships were destroyed. Check your DB tables are in fact innodb (the majority should be)

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.