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I have installed extension successfully. The installed module is showing in "System->Configuration->Advanced->Disable Modules Output" in admin page. But it seems the module is not loaded.

The module should be shown in admin page and site. Anyway I have tested this module in localhost and it work fine. But not in share host(live host).

I have done all of this but no luck

  1. clear cache
  2. Log out and in
  3. disable magento compilation
  4. Do a chmod -R 777 on the root of your magento installation

Can someone suggest me how can I troubleshooting this situation?

Thanks

Here is the module's xml file

<?xml version="1.0"?>
<config>
    <modules>
        <Jayje_Rma>
            <active>true</active>
            <codePool>community</codePool>
        </Jayje_Rma>
    </modules>
</config>
Improve this question
5
  • can you put ...module xml file
    – Amit Bera ♦
    Oct 8, 2014 at 17:49
  • have you use any cache extension
    – Amit Bera ♦
    Oct 8, 2014 at 17:59
  • I didn't install any cache extension
    – user3574149
    Oct 8, 2014 at 18:06
  • delete all file from var/cache
    – Amit Bera ♦
    Oct 8, 2014 at 18:09
  • done but no luck
    – user3574149
    Oct 8, 2014 at 18:10

1 Answer 1

Reset to default
1

Is it the case that your extension works on a local (windows) system, but not on a remote (linux) system? If yes carefully check if your extension filenames match the magento standard upper/lower case rules (windows does not care while linux does).

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1
  • OMG you r right. It is exactly what you said.
    – user3574149
    Oct 8, 2014 at 18:33

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