A week ago my transactions email were working just fine, but today they aren't. Since they were working I changed the email address they are being sent from, I've created my own templates and assigned them, and I got a new paymentgateway Epay. I think the problem may be the paymentgateway. I if look into my system.log i find the following error;

2014-09-28T11:23:25+00:00 CRIT (2): Not valid template file:adminhtml/base/default/template/epay/standard/email.phtml

Can this be the problem?

  • Have you tried to uninstall the Epay module? Then try again..
    – Wakanina
    Oct 2, 2014 at 13:24
  • USAePay has a support number you can call. Have you tried them? Oct 2, 2014 at 13:34

1 Answer 1


The error was due to a bug in Epay version 2.6. It was solved by updating my Epay module.

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