I've had a Magento ver. store up and running for a few weeks for a client.

Since the beginning of the week, the default icons have gone missing all of sudden. I originally thought it might have been a browser cache issue, but I've tested it on multiple devices and different connections.

I've attached some pictures of the problem



If anyone could shed any light on whats happening I would appreciate it.

  • 1
    Is the image url the same as your site url? Check the media base url in System - Configuration – mbalparda Sep 30 '14 at 12:04
  • Hi @mbalparda, there, its the same as its always been, both secure ({{secure_base_url}}media/) and unsecure ({{unsecure_base_url}}media/) look fine. – Jonathon Ward Sep 30 '14 at 12:24
  • check image is exit in /skin/adminhtml/default/default/images/ folder – Amit Bera Sep 30 '14 at 12:27
  • @AmitBera All of the images are there, and thanks for that, its a good path worth noting for future! – Jonathon Ward Sep 30 '14 at 12:31
  • Check file permissionof this folder – Amit Bera Sep 30 '14 at 12:31

Solved! Ive fixed this now, it turned out to be Hot Link Protection on the server. So hopefully this may be useful for someone in the future.

Thanks for the help provided by community.

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