We are currently using Magento version 2.4.5-p1. We've encountered an issue with the Magento cart price rule with coupon codes.

The problem is as follows:

1 - In the Magento admin panel -> Cart Price Rules, the coupon code appears as marked.(Times used 1) enter image description here 2 - The coupon code is not showing in any orders or even does not appear in the admin coupon reports.

This issue occurs approximately 1 out of every 50 times.

Has anyone experienced this issue before, or does anyone know how to resolve it?


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