Following the implementation of the latest upgrade onto our site, we've observed that in mobile viewpoints, the product image gallery doesn't allow for the user to scroll between images/videoes via grabbing, it only works using the dots at the bottom. Has anyone been able to find a fix for this?

I also noticed this has happened to the Magento 2 Store galleries as well so its clearly something that the latest upgrade has caused as our testing site is still on 2.4.5 and the gallery still works in mobile view

1 Answer 1


We recently upgraded from Magento 2.4.4 to 2.4.6 and have the same issue.

It has been reported & confirmed at Magento GitHub: https://github.com/magento/magento2/issues/37232

The fix that worked for me is editing lib/web/fotorama/fotorama.js line 1143

- el.addEventListener ? el.addEventListener(e, fn, !!bool) : el.attachEvent('on' + e, fn);
+ const options = {
+  get passive() {
+   return e === 'wheel';
+  }
+ }
+ el.addEventListener ? el.addEventListener(e, fn, options) : el.attachEvent('on' + e, fn);

Solution on GitHub: https://github.com/magento/magento2/issues/37232#issuecomment-1517467878

  • This one worked for me.
    – MagePsycho
    Commented Mar 16 at 21:10

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