1

We recently had to let our webdeveloper go and dont have a new hire yet. We are experiencing an issue with deleted products continuing to show up in our search bar. We've cleared caches and ensured the products are removed. No one here is knowledgeable enough to know what to do about this but its causing customer headaches so we need to resolve this. Can anyone give us a step by step on where to go and what to do to try to resolve this?

SOLVED! It was a doofinder issue. Thank you all for the help

Improve this question
4
  • What is your magento version?
    – Shoaib Munir
    Jan 25 at 3:14
  • Reindex the data it will get removed from the search bar.
    – Harsh Jayswal
    Jan 25 at 7:54
  • we use magento 2.3.3
    – Cohn94
    Jan 25 at 18:56
  • Ive reindex the data and its still showing up.
    – Cohn94
    Jan 25 at 18:57

1 Answer 1

Reset to default
0

Might be it cache related issue it will work after indexing the commands given below and check with hard refresh on the browser.

php bin/magento index:reindex
php bin/magento cache:flush

Improve this answer
1
  • That didnt do anything unfortunately. We use Doo Finder so I'm working on getting the log in and hopefully that is whats causing the issue.
    – Cohn94
    Jan 25 at 16:06

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.