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This is an intermittent problem as sometimes order confirmation emails are received, i.e. the cronjob runs automatically and doesn't remain as 'pending' in cron_schedule table. But most of the time it's stuck as pending as cron doesn't run. (php bin/magento cron:run works).

I'm getting mulitple errors in var/log/magento.cron.log:

Magento supports PHP 7.3.0 or later. Please read https://devdocs.magento.com/guides/v2.4/install-gde/system-requirements-tech.html

Although, PHP 7.4.32 is installed and crontab is valid:

/opt/cpanel/ea-php72/root/usr/bin/php /home/****/public_html/bin/magento cron:run 2>&1 | grep -v "Ran jobs by schedule" >> /home/****/public_html/var/log/magento.cron.log

Any ideas?

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1 Answer 1

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That path looks like php7.2

/opt/cpanel/ea-php72/root/usr/bin/php -v

Paste above command in console, I bet it will show 7.2

And... What about pasting just php -v?

Not sure what would be the right path in your server, maybe replacing that ea-php72 by ea-php74? If not, contact your hosting provider 👍🏼

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  • Many thanks. Changing the command to /opt/cpanel/ea-php74/root/usr/bin/php got rid of the error, but it still doesn't run automatically, only manually with php bin/magento cron:run.
    – eleventy
    Oct 30, 2022 at 8:38
  • I've submitted a ticket with the host and will update here 👍
    – eleventy
    Oct 30, 2022 at 11:13
  • Feel free to accept the answer as valid if it helped
    – Raul Sanchez
    Oct 30, 2022 at 11:47
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    Thanks for your help, rep and accept done. I also needed to flush the magento cache. All working now.
    – eleventy
    Nov 1, 2022 at 12:11

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