2

I've two instance of magento, both the source code are the same, because of instance 1 DB is corrupted, i copy the instance 2 db to replace instance 1, after that the website of instance 1 images cache is not generating correctly for example,

In the product details page, the image cache show the following link: http://example.com/media/catalog/product/cache/9c7478ef2dd1321ee5c373d7121355a1/j/a/example_a11-0828.jpg

but the actual "9c7478ef2dd1321ee5c373d7121355a1" folder does not exist in /pub/media/catalog/product/cache, but the image actually exist in 9f6f32f83a91f8036df18f8d1ffe4bea folder,

anyone know how to fix it? i've tried to run bin/magento catalog:image:resize, it can't solve the problem.

1 Answer 1

0

Can you elaborate on how bin/magento catalog:image:resize does not fix your problem? My understanding is that this command will re-save your product images to the cache (for multiple sizes) - which seems to be the issue you're describing.

This command does usually take quite a long time to run, depending on your catalog size. Did you run this command to completion? Did you receive any errors in var/log/exception.log or /var/log/system.log`?

Do the actual image files exist on the instance 1 server? To re-save the images into the cache, the actual image files defined for each product must exist on the server first.

2
  • bin/magento catalog:image:resize still gen wrong cache folder name that does not match the image url on frontend, i had re-uploaded all products image to instance 1 from instance 2.
    – hkguile
    Oct 26, 2022 at 9:05
  • bin/magento catalog:image:resize will always generate a new, unique cache hash. If the image URLs you are loading on the frontend of your site do not match the newly generated cache hashes - there's an issue with how you are loading the image URLs for these products. What does the code to load your product image URLs look like? Oct 27, 2022 at 13:12

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.