I'm trying to change the logo of my Magento store so I go to Content > Design > Configuration, I click Edit on the Default Store View, I scroll down to Other Settings and open Header... I already have a logo there so I click on the trash icon to remove it, then I click on Upload and select the new logo I want from my computer. The logo loads properly, but when I click on Save Configuration, I get the following error message:

"Something is wrong with the file upload settings."

enter image description here

Also I remove the Favicon Icon and I was able to save the configurations with no error, but the icon still appears in the front end even though the Admin shows that there is no icon.

Note: My Magento 2 version is 2.4.4

  • Which version you have of Magento 2 ? Commented Oct 15, 2022 at 5:22
  • Magento 2 version 2.4.4
    – Abi
    Commented Oct 15, 2022 at 6:03
  • /pub/media/logo/stores/ check for the proper permission Commented Oct 15, 2022 at 12:38

2 Answers 2


You face this issue because your file is not allowed. Allowed extensions for logo files are jpg, jpeg, gif, and png.

  • my logo extension is png, so that's not the issue
    – Abi
    Commented Oct 15, 2022 at 16:18
  • Make sure your logo extension is lowercase. Eg: if the logo file is mylogo.PNG, magento will throw the error.
    – Tu Van
    Commented Oct 15, 2022 at 18:11

Just experienced the same. In my case it was because the file extension was UPPER CASE. Renaming .JPG to .jpg worked a treat for me at least.

I can't quite believe that was the simple answer, but worked in my case. Crazily poor error message if that was the reason!

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