I am using the magento2 core password reset api in postman but it returns false

enter image description here

I don't know what's the reason the customer with provided email is registered. I have also installed the SMTP extension

2 Answers 2


Hello Syed I have use the api for the customer reset password its working fine. Would you please find the below details.

Url : <base_url>/rest/V1/customers/me/password
Method : PUT
Autorization : Current_customer_token
Request Body: {
  "currentPassword": "PTest@11",
  "newPassword": "PTest@12"
Response : true

enter image description here Hope this help you. Thanks

Hello @sayed above is change password

Your request is correct and i also found the false in the resonse and i have checked the log and we found the SMTP Issue in log so please review your log. Thanks

  • @sagar basically i want to use forget password api, the above api is for reset Jun 20, 2022 at 9:14
  • @SyedHassanZamir Sorry I have share the change password: Please check your log the error are in log. first up all clear you cache and then try. I think you email are not trigger so it will return false. Jun 20, 2022 at 9:49
  • yes it is giving error in sending email, Next Magento\Framework\Exception\MailException: Unable to send mail. Please try again later. in /var/www/html/m244/vendor/magento/module-email/Model/Transport.php:114 Jun 20, 2022 at 10:06
  • How to resolve it ? Jun 20, 2022 at 10:07

SMTP extension was having some compatability issue with magento 2.4.4, use it with magento 2.4.2 it is working fine

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