The products on my website in the category achieves pages keep disappearing and I have to run indexer reindex every 24 hours or so. I tried both Reindex by schedule and Update on save but the problem persists. What I see on the website is ‘No products found for this category.’

  • Which magento version you are using? Feb 28, 2022 at 10:03
  • Magento ver. 2.4.3-p1
    – MADT
    Mar 1, 2022 at 11:16

2 Answers 2


You need to confirm that your Elastic Search configure properly and running properly as well.

  • curl localhost returns the following output which confirms it is running properly: { "name" : "ip-123-45-67-89", "cluster_name" : "elasticsearch", "cluster_uuid" : "lclGCCCXXXXV5YfrRGg", "version" : { "number" : "7.15.2", "build_flavor" : "default", "build_type" : "tar", "build_hash" : "93d5a7f643casd23f123f4fb81bf6fa7309da0c", "build_date" : "2021-11-04T14:04:42.515624022Z", "build_snapshot" : false, .... What additional configurations can I check? Also, I am running two magento websites on same Elasticsearch.
    – MADT
    Mar 2, 2022 at 12:46

FIX: Changing the value of Elasticsearch Index Prefix in Stores -> Configuration -> Catalog -> Catalog -> Catalog Search to another value fixes the problem as stated here: https://devdocs.magento.com/guides/v2.4/config-guide/elasticsearch/configure-magento.html

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