I am exporting products from native Magento features. After exporting it says Message is added to the queue, wait to get your file soon. Make sure your cron job is running to export the file. And the spinner keeps rolling. Cron is scheduled at every 5 min.

Sometimes spinner stops and I can download the CSV. But most of the time the spinner keeps rolling & rolling. I don't know what should I do.

1 Answer 1


make sure nothing wrong in browser's console tab.

there are must be any js error is there. please fix that

  • I checked this already. No error on console. Nov 15, 2021 at 4:10

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