I was trying to do a mass update to add products to a specific store view in a Magento enterprise cloud 2.3.4 website. However, now I am just getting the below message on the top of all admin panel screens and not sure how to get it to complete? Do I put a project on production mode and manually run the index command ??

Or Task "Update attributes for 622 selected products": 7 item(s) have been scheduled for an update.

  • 4
    Please run this command php bin/magento queue:consumers:start product_action_attribute.update
    – Shankar
    Commented Nov 7, 2021 at 11:47
  • Check if cron is properly configured, also check queue consumers as per @Shankar reply Commented Nov 9, 2021 at 22:35

4 Answers 4


Check if Magento cronjobs are configured.

crontab -e

If not, install it with below command and recheck.

bin/magento cron:install

Wait at least couple of minutes. It should be processed automatically from now on.

  1. Cron: Check is cron installed with the command crontab -l to list the generated cron. In another way, try bin/magento cron:install it will show whether it is already generated or just now generated.
  2. Issue possibilities: If the update attributes are performed before cron schedule then installing the cron and making it run with the command bin/magento cron:run now won't help in major cases. There may be a chance, the operation is not performed yet due to an indexer issue.
  3. Indexer: Please check the indexer status with command bin/magento indexer:status. If it shows no backlogs but still the update attributes message is showing then run command bin/magento indexer:reindex and after that bin/magento cron:run to make sure it always runs hereafter. Then do the cache flush with the command bin/magento cache:flush

Note: If indexer reindexes failed or shown some error. Try to reset the indexer and then reindex with command bin/magento indexer:reset && bin/magento indexer:reindex. If it didn't solve then you may need to resolve the issue or please provide more details on the upcoming issue.


For all the Magento installations with versions greater than 2.3.2, all the mass actions now are run during cron run to reduce the load on the live website during busy hours.

So, if you want to trigger the mass action right now, you can trigger the cron manually using the following command;

bin/magento cron:run

For process this queue, execute bin/magento product_action_attribute.website.update in magento root.

Configure RabbitMQ for automating the queue process in Magento.

Ref : https://devdocs.magento.com/guides/v2.4/config-guide/mq/rabbitmq-overview.html https://www.dckap.com/blog/rabbitmq-configuration-with-magento2/

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