When I try to checkout the purchase it keeps loading all the time. My question is about purchase page loading issue. I've checked the console & there is error like this -

Uncaught ReferenceError: Unable to process binding "scope:
function(){return '' }"
    Message: Unable to process binding "template: function(){return
getTemplate() }"
    Message: getTemplate is not defined
    at template (eval at createBindingsStringEvaluator
(knockout.js:2982), <anonymous>:3:61)
    at init (knockout.js:5454)
    at knockout.js:3358
    at Object.ignore (knockout.js:1470)
    at knockout.js:3357
    at Object.arrayForEach (knockout.js:159)
    at applyBindingsToNodeInternal (knockout.js:3343)
    at applyBindingsToNodeAndDescendantsInternal (knockout.js:3223)
    at applyBindingsToDescendantsInternal (knockout.js:3205)
    at Object.ko.applyBindingsToDescendants (knockout.js:3421)

PHP version: 7.4

Magento version: 2.3.7

Theme version: Pearl Theme for Magento 2 Open Source v1.10.15 (Aug 31, 2021)

Expected results: After click on checkout button, checkout page should be open.

Received result: Checkout loader keeps loading, after a click on proceed to the checkout page.

  • If you use any third party extension for any checkout related functionality then try to disable that and then check. Oct 19, 2021 at 5:12
  • Thanks for your response, but already followed this step but not work for me. Oct 19, 2021 at 5:16
  • Have you check with the default theme change? Oct 19, 2021 at 5:26

1 Answer 1


You can debug the issues into this way.

  1. Try to compile one's using this command and then check.

php bin/magento setup:di:compile

  1. Try to disable all third party extension and then check if this working or not.

  2. Lastly you can cross check the things by setting default Luma Theme on frontend.

  • Point 1: Already execute but no luck Point 2: Disable all but no luck Point 3: For luma and blank theme its working perfect, but for pearl theme its not. Oct 19, 2021 at 10:51
  • so that mean issues from your theme that is confirm. Oct 19, 2021 at 11:06
  • Yes, Issue with Pearl Theme for Magento 2 Open Source v1.10.15 (Aug 31, 2021) Oct 19, 2021 at 11:09

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