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I'm having a hard time generating coupon report used in Magento 1.9 accessing Reports -> Sales -> Coupons, I select a date period, order status I keep "any", empty lines = "no" and in Promotion rules I select = "specified" then my problem happens, not all existing coupons are listed.

To try to solve this problem I tried to update the statistics, accessing Reports -> update statistics but without success, it gives the impression that it does not update. checking the app/code/core/Mage/Sales/Block/Adminhtml/Report/Filter/Form/Coupon.php file I found the code:

$rulesList = Mage::getResourceModel('salesrule/report_rule')->getUniqRulesNamesList();

which seems to me to bring the coupons in the filter of this report, but not all that are registered.

Even when registering a new coupon, it does not appear in the report's filter.

Has anyone been through this or has a way forward?

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  • After many researches I realized that when placing an order in magento 1.9 the coupon code used is not being saved in the coupon_code field of the sales_flat_order table and therefore I can't issue the report. I performed a test manually entering the coupon code directly into the bank and managed to generate the report. How to check why the coupon doesn't save at the time of checkout of the order? Oct 13, 2021 at 12:26

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