We have a Magento 2.4.2 installation with a Cybersource Tax extension. I am trying to create a Tax Rule for customer groups that is supposed to have 0 tax.

When Cybersource Tax is enabled, taxes are computed. But the tax rule is not applied, so the tax showing in my order is from Cybersource.

When Cybersource Tax is disabled, all my Tax Rules are applied correctly. I tried adding a non zero tax rate just to check if it is working and it is working.

Does Cybersource and other tax extensions prevent the native Magento tax rules and rates to be applied?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.