When i add a new product and it was error as the following message "There has been an error processing your request Exception printing is disabled by default for security reasons.

Error log record number: 1245911347200".

  • Can you Please check error log. Commented May 29, 2021 at 15:22
  • can you please go to var/report/ folder and copy, paste this error log here?
    – Msquare
    Commented May 30, 2021 at 11:25
  • Please check product stock qty. It should be more than 0. Also Enable developer mode. So you can check error in browser instead of repoting to file.
    – vijay rami
    Commented May 31, 2021 at 18:46

1 Answer 1


Before dealing with error, you need to see full error text.

If you have an error log record number, you just need to open a report file with name, corresponding to this number. All reports are located in the folder var/report.

For example, if you have Error log record number: 1245911347200, then proper report will be [Magento Root Directory]/var/report/1245911347200.

  • Thank you for your help. Please show me detail how to access to Magento root directory/ var/report.
    – Keo Lymeng
    Commented Jul 22, 2021 at 23:06

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