I'm new to Magento and I'm on my learning curve. Recently I've installed on my test VM the latest and greatest ver. 2.4.2-p1. I did a few test orders and I can't find a reason why, when being logged in as admin with theoretically full permissions, sales orders are sanitized with asterisks: sanitized addresses

If I try to edit them I'm given information:

Access Denied You don't have permision to view

I've been trying to find information on different sorts of blogs, forums and so on, nothing. I can't find any related settings except User roles, which in case of admin, are set to "All". I did create different users (admins and other), and nothing. Can you point me at the right direction?

  • is this a vanilla installation?
    – Diana
    Commented May 18, 2021 at 12:28
  • @DianaBotean it wasn't. I realized that I have installed Magesuite 7.0.0. At first I disabled all Elasticsuite's modules and nothing changed. After disabling Magesuite's modules all came back to normal. I don't know which exactly (Magesuite) module is responsible for this error. To confirm that I installed second instance of Magento and it was exactly the same... Commented May 18, 2021 at 13:22
  • not sure i folllow, so you are saying you are having these issues on the second instance where you don't have any 3rd party modules, you still have the problem?
    – Diana
    Commented May 18, 2021 at 13:33
  • Sorry, wasn't too specific. I'd installed second instance Magento along with Magesuite only. Case is solved now. Please see my answer... Commented May 18, 2021 at 13:47
  • no problem, glad you sorted this out :) cheers!
    – Diana
    Commented May 18, 2021 at 13:53

1 Answer 1


I've just got clarification on Magesuite GitHub:

It's default GDPR related protection. There are two methods of disabling it:

Create a new admin role that has "Hide customer data" permission unchecked Disable/remove MageSuite_Gdpr module

So, case closed...

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