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When a customer tries to login to the front end website, they enter their user name and password and then when they click to login, it appears to be successful but they were not logged in. This is a fairly recent issue and I'm not sure what caused it. One possibility is that it's related to an update to my theme.

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  • Any updates about this? I'm having the same problem (also in Luma, so not theme related) Aug 19, 2021 at 18:16
  • Try again after cleaning your browser cookies Sep 10, 2021 at 9:39

2 Answers 2

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This article should help towards this https://www.sitepoint.com/fix-magento-login-issues-cookies-sessions/ This is based on Magento 1 but is applicable for Magento 2, you just need to be wary about it.

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Check you configurations if properly set. Check the exepection log, system log and debug log to see if any error is there which is redirecting user back to login page.

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