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Is their any way we can stop sending email when order status change from backend magento 2 ?

any thoughts appreciated.

Thanks

3 Answers 3

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STORES > SETTINGS > CONFIGURATION > SALES > Sales Emails > Order > Set Enabled field as No

Check Once

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  • It will disable only email for order status change ? Or all order email ?
    – devhs
    Apr 9, 2021 at 6:08
  • For Order Operations only. Apr 9, 2021 at 6:12
  • Thanks but what if customer places order ? does customer get email ?
    – devhs
    Apr 9, 2021 at 6:30
  • Probably no, check that once. Please accept this as an answer. Thanks Apr 9, 2021 at 8:19
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Yes, you can disable from your Magento configurations: Go to:

STORES > Under SETTINGS > Configuration > Sales > Sales Emails > Order

And then SET the Enabled field to NO.

You can disable this for various order status changes. You can also Disable Email Communications Go to: STORES > Under SETTINGS > Configuration > Advanced > System > Open Mail Sending Settings > Disable Email Communications and set that to yes. enter image description here

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  • It will disable only email for order status change ? Or all order email ?
    – devhs
    Apr 9, 2021 at 6:30
  • You have to disable each for various status changes. Apr 9, 2021 at 6:39
  • How that can be done ?
    – devhs
    Apr 9, 2021 at 6:40
  • Check more options below like I have told you for order, check below for invoice, shipment. Disable which you want to disable Apr 9, 2021 at 6:45
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I need Magento ver. 2.3.0 to stop sending order confirmation email, if the order payment is not processed and only allow order confirmation email to be sent when the order is complete and client hits success page

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