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magento 242 admin error The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later.

2 Answers 2


Run following command

php bin/magento admin:user:unlock ADMINUSERNAME


Please try to reset username and password .

sudo php bin/magento admin:user:create --admin-user="pearlbells" --admin-password="pear122l**all" --admin-email="[email protected]" --admin-firstname="Admin" --admin-lastname="Admin"
  • thanks for ans this is a not work
    – milan
    Commented Mar 23, 2021 at 9:17
  • clear cache & cookies from browser then try Commented Mar 23, 2021 at 9:29
  • meetanshi.com/blog/… this a solution work for me
    – milan
    Commented Mar 24, 2021 at 5:39

Maybe your admin login credentials are incorrect. Try to create a new admin user with below command and then try:

php bin/magento admin:user:create

For detailed info about this command run below command:

php bin/magento admin:user:create --help
  • i am already create a new user but is a not working
    – milan
    Commented Mar 23, 2021 at 9:18

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