• when customer pay order in advance example in paypal I have order status "paid".
  • when customer try pay for order in advance example via paypal but payment refused I have order status "pending".
  • But when customer select payment method "Cash on Delivery" I also have order status "pending".

How to set: When customer select payment method "cash on delivery" then default status order is "COD".

  1. You can follow Magento official docs to add a new order status https://docs.magento.com/user-guide/sales/order-status-custom.html
  2. Then you can assign new order status in Payment setting enter image description here
  • It won't be there by default. You need to create a new status, assign the new status to the Pending group, then it will appear as expected.
    – Jimmy
    Mar 18 at 8:15

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.