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Magento 2.4.2 Cart Price Rules Free Shipping on only select few items not working when non free ship sku is added to cart.

Rule Name: name Active: true Coupon: No Customer Groups: ALL Websites: All

Conditions: Blank All items

Actions: Apply: Percent of product price discount Discount Amount: 0 Max Qty: 0 Discount Qty Step: 1 Apply to Shipping Amount: Yes Discard Subsequent rules: No

Apply the Rule only to cart items matching the following conditions: I have SKU is one of SKU1,SKU2,SKU3

Free Shipping: For shipment with matching items enter image description here

Configuration -> Sales -> Delivery Methods FREE SHIPPING **Enabled :**No If I enable this it always show free shipping. I do not want this option. I have seen many post saying enable this.
enter image description here

I use USPS shipping module that is built in with Magento 2.4.2 Free Method: Priority Mail (which is enabled in allowed methods) Enable Free Shipping Threshold: Disable enter image description here

STEPS

  1. I add SKU4 to cart
  2. Put in a location US CO 80014
  3. USPS priority mail show $12.60 (Works Great)
  4. Add SKU1 (frees ship Sku) to cart which and adds onto the shipping cost. $0.60 from $12.60 to $13.20
  5. Remove SKU4 the shipping price Drops back to free.

**WHAT is suppose to happen: ** When SKU4 is in cart alone charge shipping. This works $12.60 for SKU4 When SKU1 is added to cart with SKU4 shipping should still be the same. $12.60 but it changes to $13.20 When SKU1 is in cart $0.00 Shipping. This works

SKU4 Not in RULE so this picture is correct charge shipping. enter image description here

SKU4 and added SKU1: SKU1 is free ship so it should still be the shipping for SKU4 only not SKU1's add-on cost. enter image description here

Remove SKU4 and Free Shipping works With SKU4 removed SKU1 now is free shipping. enter image description here

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1 Answer 1

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This error is caused by Magento core module.

It occurs on all versions of Magento in both the ce and ee versions.

If you add only 1 SKU your rule will work, but when you add two or more SKU it won't work.

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  • hi there, can you back this up with some links to some references to this issue?
    – Diana
    Mar 9, 2021 at 9:41
  • @LitExtension Magento Migration Do you know of an extension to work around this?
    – mgwalk
    Mar 9, 2021 at 13:52
  • I have found an article for this problem. They say the problem has been solved but it never completely solved the problem, the same error still occurs on the latest version of magento today. You can refer to the article: github.com/magento/magento2/pull/21269
    – LitExtension Magento Migration
    Mar 9, 2021 at 15:34
  • @LitExtension Magento Migration This is not an issue in 2.4.2. You did not understand my issue. I tested multiple skus and adding SKU1, SKU2 to the cart the free shipping still shows. Only adding a non free sku the free ones weights are used with the non free.
    – mgwalk
    Mar 9, 2021 at 20:08
  • I am very sorry if my answer leaves you unsatisfied. However, for your problem it is not possible to apply multiple sku when creating the catalog price rule (I have sent the documentation to you and there is confirmation that this problem is caused by magento's core module). Also I tested on my environment with the latest version of magento (2.4.2) and I found that this issue is still not resolved.
    – LitExtension Magento Migration
    Mar 11, 2021 at 10:38

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