All products are disappeared on the frontend. All show up again after reindex all

php bin/magento indexer:reindex

After a few hours later, all products are disappeared again on categories and search results.

I did 'bin/magento cron:install'

It looks cronjob is working

enter image description here

Magento 2.4.2

  • where you face this issue in local system or live server?
    – ZealousWeb
    Commented Mar 8, 2021 at 5:57
  • I can confirm this issue, seeing the exact same thing after upgrading from 2.4.1 to 2.4.2.
    – Aknot
    Commented Mar 8, 2021 at 10:36
  • @yohan have you faced this issue in your local setup?
    – ZealousWeb
    Commented Mar 11, 2021 at 14:32
  • @ZealousWeb On live server. Could you help?
    – Yohan
    Commented Mar 14, 2021 at 2:57
  • @Alldo I have same issues in the previous version too 2.4.0 ~ 2.4.1. Have you solved?
    – Yohan
    Commented Mar 14, 2021 at 2:58

2 Answers 2


We solved this issue by increasing the PHP memory limit (memory_limit) in both your .user.ini files and php.ini to 2048M(memory_limit = 2048M).

  • I will test. Thanks!
    – Yohan
    Commented Mar 16, 2021 at 20:56

you can set cron job for reindexing

/opt/cpanel/ea-php71/root/usr/bin/php /home/user/public_html/bin/magento setup:cron:run >> /home/user/public_html/var/log/setup.cron.log

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